VEDA Releases ProviderSYNC

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To find a doctor, most people rely on provider directories that come from insurers. However, for a variety of reasons, the data in many of those directories is riddled with inaccuracies, said Meghan Gaffney Buck.

“If you went online right now and were looking for a new primary care provider, and did a search, about half of the data points that search provided back to you would be inaccurate,” she said.

Many people find ways to work around the errors, such as using search tools or calling practitioners to get the right info. But for people who have health struggles, Buck said it remains an issue that makes it harder to get the right care. Insurers and health systems also spend a lot of money to keep the data up-to-date. In all, it’s a problem that costs insurers money to the tune of $3 billion. And the government took notice.

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Meghan Buck